Hello
I been using the ROGER V2 with phone adapter with my Cisco landline phone
Works great
However it’ only streams to my aids
So in order for me To talk to my customers I have to use a wired headset
Very inconvenient
I also have the ROGER V1 and ROGER NECKLOOP
HOW can I use all of these so I can communicate with out wired headphones
Can i connect two Roger’s one to phone and one I wear
Back in life before the Pandemic I used a Roger Pen 1.1 at work, which connected via the docking station to my desk phone using one of these
This enabled my phone calls to be streamed to my hearing aids. I haven’t used this with my Roger On set up but seeing as Connevans (UK supplier of hearing aid products) sells it in a bundle with the newest Roger, I don’t see why not.
Do you use Roger On V2? Perhaps it is possible to connect it via a USB cable to your Cisco telephone?
I have successfully used my Roger On V2 with an Avaya Landline phone with a USB-A to USB-C cable. This setup works two-way so that the microphone in the Roger pick up my voice and the audio from the other party is streamed to my hearing aids.
If you are connecting using the 3.5 mm audio plug cable, I don’t think that is bidirectional, you will only get the sound in your ears. If you can use a usb connection you have a shot at using the Roger for both microphone and sound to your ears. (This won’t work for the v1 mic, just v2 or v3.)
I know this is a backwards solution to streaming phone calls at work … but my Phonak aids have a dedicated “Acoustic Phone” program. When I put my aids in that program, I can hear a phone call stereophonically just holding the phone’s receiver up to my ear. I’ve never tried it with a headset … but wonder if the experience would be similar?
Plan B: an old pair of Sennheiser headphones that fit over my aids with no feedback also had a switch to use when I had them plugged into a phone.
Well, I hope you find a work-around. I can SO TOTALLY empathize with you! Way back in the '80s & '90s when I was working, companies didn’t even have phone receivers with volume control on them. It boggles my mind that in an era that embraces diversity companies are clueless about folks with hearing issues.
I could care LESS who’s using my ladies room. But give me a phone I can hear with and perform optimally on the job.