I’d to buy Phonak Lumity or Paradise HAs to replace my Marvel G30s. Does anyone have recommendations for reliable online sellers? For instance, FitHearing, which has many positive reviews but seems to have a questionable address (which I think is actually a post office!)?
I’m hoping to learn enough to do DIY fitting, which is why I’m open to buying online. But I recognize there are knock-offs, fraudulent reviews, unreliable sellers, etc., so would welcome any recommendations from forum members who have made online purchases you’re happy with.
If I buy Phonak Lumity HAs through an online seller, does anyone know if I can double-check the serial numbers with Phonak to find out if the HAs are legit?
I think it would help the users a lot if you could share the country you are living in.
Some sellers do not ship overseas while some offers from abroad might seem cheap before you realise you have to pay a lot of taxes on the purchased items.
Did you send them your audiogram in advance, and if so did you feel they did a good job of programming the new HAs for you? Do you think the HAs will need further adjusting to work well for you?
Yes I did send the Audiogram to them in advance. Programming was done well and adjustments made using remote in-situ testing. Support by e-mail and phone has been exemplary.