It turned out that Chinavasion cancelled my order because I had asked for the item to be sent to my PO Box. However they refunded my money so that was something. I bought one from TradeMe (New Zealand) eventually, $NZ135. It works fine, but I do get a lot of feedback of my own voice into my hearing aids if I have the Tek Remote too close. Does anyone know how to fix that?
The Oticon Connectline I’ve had on demo works better, but is 3 times the price. Also, the functions on the Tek Remote are different to Oticon’s own streamer, so not all the controls work.
dougy
three things made my feedback better;
turned the volume on the Jabra down, (outgoing)
changed the ‘back ground volume’ on the icom
not talking ‘down’ to the icom - eg keep my head straight
i still get some feedback but 100% better than in the beginning.
Hi Chuck: did you have any success with this. I am looking for a similar solution. I hate holding the phone trying to find the mic in my Oticon Agiles and Bluetooth seems like such a simple solution I already use the streamer for my cel phone. Neither Plantronics, Oticon no Toshiba (office tel manufacturer) were of much help. I am very interested in what you have found. Thanks - Phil
I heard back from Plantronics this week from a contact I made last week and they are saying the 510S is discontinued. I think this was the latest model that had bluetooth. The base connects to the landline phone and transmits via bluetooth to your hearing aid bluetooth device. Their advice, and I’m not joking, is to find a dealer that still has inventory. They have no similar replacement device coming out.
The problem is that they are using DECT now instead of bluetooth. The new bases connect to the landline phone and transmit to their proprietary headset using DECT which gives them a much greater range.
Hi Don, we are a Plantronics dealer in Austin, TX and I just came upon this forum because I was doing a google search for one of my customers who has the Oticon Streamer. We still have a handful of the discontinued Voyager 500A on the shelf as well as a few of the complete set Voyager 510S (which includes the base and the headset which you probably won’t need) as of this moment (6/13/12). If you are still looking for one of these, please feel free to give us a call at (800)333-0020. Thanks!
Denise
Founders Telecom
Thanks, Denise. They did order one for me at work and it is working fine. I highly recommend the Plantronics 500A base for use with a bluetooth hearing aid device.
We just changed to new phones, the Cisco 7942G and it has a headset port. There is a cable, an electronic switchhook cable, called the APC-4 that connects to the headset port and the Aux port of the phone and then to the 500A. It makes the lifter unnecessary. I should get that in about a week.
Sorry that I have not been on here in such a long time. I finally got the Oticon phone connect Bluetooth setup for my aids. It works OK, I am now retired but doing odd jobs for other from home. So I am on the phone some. I mostly use my Bluetooth connection from my smartphone (IPhone) to my hearing aids using the streamer. It works most of the time but some of my contacts say that the streamer mic is either to low or some say it picks up to much backgrd noise. The duals that I have now are at their end of usefulness for my hearing loss and I will be getting new custom Oticon Altra PRO power aids from the VA in about 3 weeks. They also come with the new updated streamer and my understanding new and updated TV connect and phone connect. I am hoping the new setup helps.
I began to pursue this strategy for my Bernafon Acriva hearing aids…communicating internally with my telecom people at the office, but they were not helpful, and I just dropped it. Do you know if my aids will likely pair with the wireless plantronic gear I have at my office…using these strategies?
You will need the Bernafon Soundgate bluetooth device. That’s what actually connects to the bluetooth phone. I use the Plantronics MDA200 device. It has a port where you connect a “headset” and they also make a Plantronics BT300 dongle (Bluetooth) to fit that port on the MDA200 to connect to a wireless Bluetooth headset. To the MDA200 and BT300 your Bernafon Soundgate looks like a wireless Bluetooth headset.
The MDA200 connects to either your phone or your computer, depending on how your company handles office calls. If you use an actual phone and not your computer you will also need the Plantronics EHS cable for your specific phone model. The phone needs to be a model that has a headset jack but there is a way to do it if you don’t have that type of phone, but headset jack is better.
So you would insert the BT300 into the MDA200. Then you would connect the MDA200 to the phone using the EHS cable for that specific phone model (different cable for different phones). Then you would pair your Soundgate bluetooth device to the BT300, or for people with other brands of hearing aids, pair your hearing aid bluetooth phone device to the BT300. Your bluetooth phone device will look like a bluetooth headset to the MDA200. Mine works great. There are two wheels for adjustments on the bottom of the MDA200 and I did have to fiddle with those to get a good connection with no static.
I have found this thread as I’m about to get a pair of Bluetooth enabled hearing aids for the first time. At work, we have a Fonality HUD system and I’ve been using a Plantronics wireless over the ear headset (not always the best for use with an ITE hearing aid but not awful) and researching what I will need to use with the new aids. I’ve found the Plantronics PL-MDABDL here :https://www.btpi.com/index.cfm?page=_n_pd5&model=PL-MDABDL What I am looking for information on here or online and am unable to determine is the microphone aspect. When I receive a call, how are you able to accept the call and what does this device use as a microphone if I am away from my desk. We keep pretty mobile here at my workplace and all of our headsets are wireless. Is there a microphone you have to wear with this? Sorry for all the questions - just surprised there is not better info on the product description and I’m unable to call for assistance as I’m working without the hearing aids at this time due to an accidental loss.
Hi Don
My voyager as seen it’s days. I’m looking t the mda 200
I have the cisco 7961 office phone
What exactly do I need to order to make this work
I just got the naida 90 and the compilot
Also I have my voyager going into the head set port. I forgot which setting 3 or 4. And do I need to press the head set button
If you have the Voyager 500 base you may be able to use the same EHS cable from it, otherwise you will need:
Plantronics MDA200 (the main device that connects to your office phone and PC)
Plantronics SSP2714-01 (this is the dongle that is like the BT300 dongle but is somehow optimized for hearing aid bluetooth devices)
Plantronics EHS cable for your specific office phone. Plantronics makes cables for all brands of phones.
Bluetooth hearing aid device for your brand of hearing aid. For example, I have Resound hearing aids so I have the Resound Phone Clip+ bluetooth device. You will use your Compilot.
I had to play with the numbered wheel settings on the bottom of the MDA200 to get it just right. I was getting my own voice feeding back through. I thought I would have to send everything back and then found a setting that completely fixed that for my setup (slider on A and both wheels on 2).
Once you are connected you can either use the headset button to start a call or the button on your hearing aid device. I have the MDA200 connected to both my deskphone and my desktop computer so I can hear training videos on the computer through the device and since I have a microphone device (bluetooth hearing aid device) I can participate in online meetings without separately dialing a phone number.
Please let me know how it goes and if there is anything I can do to help.
I recently just received my new Naida hearing aids with the Complot*
the voy ager is connected to the Cisco phone at work
So far it has been working well
How ever lately when I begin my Shift and answer a call I can hear the caller but the Car’t hear me.*
I tried to pair The two with NO Luck
Eventually the caller Can hear me
the are no Issues with my cell
is it the platronicsVoyager500??
It does sound like the 500a has a problem. Have any of the wheel settings changed? It’s odd that it eventually works. You might have to do a test call at the beginning of your shift, if it only has the problem on the first call.
Don
Iam looking to get the mda200 and ssp2714-01
Amazon has a wide price range by plantronics
And the EHS cable for cisco 7961??
What should exactly order and what price is reasonable
scott
Plantronics MDA200 (the main device that connects to your office phone and PC)
Plantronics SSP2714-01 (this is the dongle that is like the BT300 dongle but is somehow optimized for hearing aid bluetooth devices)
Plantronics EHS cable for your specific office phone. EHS APC41, I think, but verify.
Bluetooth hearing aid device for your brand of hearing aid. For example, I have Resound hearing aids so I have the Resound Phone Clip+ bluetooth device. You will use your Compilot?
No, once you get the equipment you will see the connector on the back of the MDA200 is proprietary. The EHS cable allows you to take calls without manually lifting the phone handset or having the lifter device.
Is there something else going on? You have been talking about this for several months.
If you buy from a place that has a good return policy, like Amazon, you can buy it and try it out. If you don’t like it you can return it. Just be careful on Amazon that you either buy it from actual Amazon, or if you buy from a third party on Amazon, know what their return policy is.
